Urgent care after hours

After-hours urgent care is for patients enrolled with one of the family doctors at our 3 clinics. Our physicians take turns covering evening and Saturday sessions. Each session is held at the clinic where the covering doctor works that day.

Email for urgent care See the calendar

In an emergency, call 911 or go to the nearest emergency department.

After-hours sessions

Monday to Thursday
5 p.m. to 8 p.m.
Saturday
9 a.m. to noon

No after-hours care on Fridays, Sundays or holidays. Sessions start on Monday, November 2, 2026.

Book by email only

How to get an after-hours visit

  1. Email urgentcare.rmdfho@gmail.com. For weekday evening sessions, you can email starting at 1 p.m. that day. For Saturday sessions, you can email on Friday evening or Saturday morning.
  2. Staff at the clinic that is covering will email you back to set up an appointment for that day.
  3. You go to the clinic where the covering doctor is working that day.

Your email must include

  • Your full name
  • Your date of birth
  • Your family doctor’s name
  • The reason for your urgent visit
  • Your OHIP number
  • Your phone number
Email for urgent care

This email is for urgent problems only. It is not for prescription refills, physicals or other routine care. For these, please book with your clinic.

Do not use this email for emergencies. In an emergency, call 911 or go to the nearest emergency department.

Which clinic is open after hours?

Each session is held at the covering doctor’s clinic. You go to that clinic for your visit.

Next session

Monday, November 2

5 p.m. to 8 p.m.

Email for urgent care

Coming up

    November 2026

    • Rideau MD – Charlotte Street
    • Donald Street Health Centre
    • Montreal Road Medical Centre
    SunMonTueWedThuFriSat

      The schedule can change. Staff at the covering clinic will confirm where to go when they email you back.

      When to use after-hours care

      After-hours care is for urgent problems that cannot wait for your family doctor.

      • Respiratory and ENT

        Coughs, congestion, fever and flu symptoms, sinus problems, sore throat, bronchitis, pink eye, earache.

      • Skin

        Skin infections, insect bites and rashes, minor burns.

      • Musculoskeletal

        Strains and sprains.

      • Digestive and urinary

        Gastroenteritis, abdominal pain, urinary tract infections.

      Mental health flare-up, such as anxiety or depression

      If someone may harm themselves, go to the emergency department or call 911. A relative or family member can also call 911.

      For mental health crisis support, call or text 9-8-8 (Suicide Crisis Helpline), any time, day or night.

      Go to the emergency department if you have

      • Chest pain
      • Severe abdominal pain
      • Severe headaches
      • A head injury
      Call 911

      Not sure if you need to be seen?

      1. 811

        Call Health811 at 811 for free health advice, day or night.

      2. 911

        In an emergency, call 911 or go to the nearest emergency department.

      Book an appointment

      Which clinic is your family doctor at?

      See all booking options and physicians

      After-hours urgent care.

      For patients enrolled with one of our family doctors only.

      See after-hours care

      Call your clinic

      If your clinic is closed, call Health811 at 811 for free health advice, day or night.

      In an emergency, call 911 or go to the nearest emergency department.

      For free health advice, day or night, call Health811 at 811.

      In an emergency, call 911 or go to the nearest emergency department.